Before You Start
DockaFi arrives at your door ready to go. The SIM card is already installed and activated. There is nothing to configure before you mount it. All you need to do is find the right spot on your dock, secure the device, plug it in, and connect.
What Is In the Box
- DockaFi 4G LTE router (pre-activated)
- DC power supply with 40-inch cable
- PoE injector (for longer cable runs)
- Mounting hardware: metal ring clasp and two plastic zip ties
Mounting Your DockaFi
Mount DockaFi anywhere on your dock that is near a power source. The higher up you can position it, the better your local WiFi coverage will be. DockaFi is fully weatherproof and can stay mounted outdoors year-round.
Metal Ring Clasp
Use the included metal ring clasp to attach DockaFi to a post or rail on your dock. This is the most secure option for permanent installations.
Zip Ties
Thread the two included plastic zip ties through the slot on the side of the device and secure it to a post, railing, or any suitable structure.
Screws
The back of the device has two keyhole slots for direct wall or surface mounting. Drive your screws into the surface first, then hang the device by sliding the keyholes over the screw heads.
Velcro
Heavy-duty Velcro strips work well on flat surfaces. Make sure the Velcro strip fits within the slot on the back of the device for a secure hold.
Powering Your DockaFi
DC Power Supply
For most installations, use the included DC power supply. The cable is 40 inches long, so mount DockaFi within reach of a power outlet. Plug the DC connector into the port on the device, then plug the adapter into your power source.
PoE Injector
If you want to mount DockaFi farther from your power source than the DC cable allows, use the included PoE (Power over Ethernet) injector. This lets you run a standard ethernet cable from your power source to the device, which can span much longer distances.
Boat Use
A cigarette lighter power adapter is available separately for use while on your boat. Visit dockafi.com to order one.
Indicator Lights
Once powered on, DockaFi will display five indicator lights on the front of the device. When everything is working normally, you will see three green lights:
Connecting to DockaFi
DockaFi ships fully configured. Once it is mounted and powered on, simply open your WiFi settings on any phone, tablet, or computer and connect.
Your Data Plan
Every DockaFi ships with a 50 GB plan. You get full download speeds until you reach 50 GB of data used in that billing month. After that, speeds will be reduced automatically and will reset at the end of your monthly billing cycle.
If your speeds slow down, you can purchase additional data at any time by visiting dockafi.com or emailing support@dockafi.com.
| Activity | What 50 GB Gets You |
|---|---|
| HD movie streaming (Netflix, Hulu, etc.) | About 16 full-length movies |
| Standard definition video streaming | About 50 hours of content |
| Music streaming (Spotify, Apple Music) | About 25,000 songs |
| Video calls (Zoom, FaceTime) | About 60 hours of calls |
| Web browsing and social media | About 500 hours |
| Combination of all of the above | Plenty for a full month at the dock |
Changing Your WiFi Name & Password
You can change your network name and password at any time through the DockaFi portal. You do not need to do this for DockaFi to work, but many customers prefer to personalize their network.
- Connect to the DockaFi WiFi network
- Open a web browser and go to 172.16.0.1
- Enter admin for both the username and password
- Scroll to the bottom of the Status page and tap Setup Wizard
- Tap Next twice to reach the WiFi settings screen
- Enter your preferred WiFi name and password
- Tap Finish — the device will restart and broadcast your new network name
Troubleshooting
- Check that the power adapter is fully plugged in at both ends
- Use only the power supply included with your DockaFi
- If using the USB-C port, use a 5V 3A charger or higher
This means the device is not connecting to the T-Mobile network. Confirm you have T-Mobile coverage at your dock by making a phone call from that location. If coverage looks fine, email support@dockafi.com for assistance.
You may have reached your 50 GB monthly limit. Speeds are reduced automatically after 50 GB but will reset at the end of your billing month. You can purchase additional data at any time at dockafi.com.
Log in to 172.16.0.1 and confirm WiFi is enabled in your settings. If the problem persists, restart the device by unplugging and replugging the power supply.
Need Help?
Our team is happy to help with coverage questions, setup issues, or anything else about your DockaFi.